Reseller FAQs

Find the answer to common questions about the Bloomtools reseller opportunity.

As a Bloomtools reseller you generate your own clients and sell our products to them (as well as your own if you have them). You liaise with the client to assess their needs, then work with HQ to develop their online solution. You are responsible for populating the content on their site, training them and providing ongoing support.

Q: Do I need one of your websites?

Yes, it is a requirment of the reseller program that the reseller has a Bloomtools website. This makes you more credible because you are using what you are selling and also helps to improve your knowledge of the tools. Plus, many of the dynamically driven parts of your business administration systems link in with your website, including quoting and the knowledgebase.

Q: What training do resellers receive?

Resellers attend an intensive training course at Bloomtools HQ on the Gold Coast, which takes you through all our products and systems as well as industry knowledge and standards. This training is included in your reseller fee.

Q: What sort of wholesale pricing do I get?

Once you sign a confidentiality agreement, we will give you detailed information on wholesale pricing. Typically it is about 30-40% of the recommended retail price of each product so you can make a healthy profit.

Q: Will my clients know about Bloomtools?

No your clients will not know about your relationship with Bloomtools. Everything is rebranded as yours including the Content Management System, your quotes and emails, and even the footer that appears on your client's website so they will never see anything with Bloomtools branding on it.

Q: What do I need to become a reseller?

Firstly, you need to have a current client base that you can sell our products to - ideally an existing business that you can add a website design service to. Secondly, you need to be willing to put in the effort to build your business as we have minimum sales targets that our resellers need to meet in order to remain in the program. Also, it's important that you share the same passion for the internet and business values that we do.

Q: How does billing work?

There are a couple of options for resellers when it comes to billing your clients. We can create your invoices for you automatically for new orders and monthly service fees, or you can do it yourself. Either way the payment goes straight into your account.

Q: Who provides ongoing support to the client?

The reseller is responsible for providing ongoing technical support to the client, so it is important that you have a wide knowledge of the internet and technology. Any challenges that you cannot resolve on your own will be passed on to the elite team at HQ through your local Bloomtools franchisee and they will give you an answer to pass onto your client. No one from HQ ever liaises with your clients so you are fully responsible for their ongoing support.

Q: Do my clients have to host with you?

Yes, because our software is proprietary and therefore hosted in our own environment. This is good for your client because it is a sophisticated, fully redundant hosting environment and they also get all our free software upgrades automatically.

Q: Can I discount or increase my RRP pricing?

You have complete control over your retail pricing so you can set is as high or as low as you like. Our wholesale pricing will always remain constant so remember and you will have to pay that no matter what your RRP is.

Q: What promotional and marketing materials do you provide?

Our expert marketing team can provide you with ebooks, articles and other generic marketing pieces that you can rebrand as your own. Apart from that, you are responsible for all your own marketing activities.

Q: What products and services can I offer my clients?

As a Bloomtools reseller, you can sell you clients any of our products including website design, database marketing, search engine optimisation and a wide range of website add-on tools. > Learn more about our tools here

Q: What is different about the Bloomtools reseller program?

There are many reasons why our reseller program is the best available:

World class tools that are completely integrated - only system of it's kind where all tools work together and can be accessed with one login, including your business administration area.
Generous wholesale pricing - we charge you a very reasonable rate and you can set your own RRP prices to make a healthy profit.
Complete business administration system - you also get access to this amazing tools for managing every aspect of your business from client to projects to accounts.
Comprehensive training and on call support from a reliable and established company with an experienced Australian based elite team